Shopping Guide Skills: Tell A Good Story, Sell More Products.

A lack of skill language, like delicacies, does not contain sauce, vinegar, seasoning, and tasteless food.

With the same ingredients, we hope that the color and flavor will be perfect.

Through skillful language expression, we can get customers' perception, association, resonance and happiness, adding more attractive and touching people's taste and color.

The final conclusion is language skills.

"One word can flourish, one word is lost" still exists in today's business environment, but the state has become a customer.

If you say yes, you will be able to conclude a customer. If you say something wrong, you will lose a customer if you say it is biased.

Skillful

First, we must be able to deeply detect the keen sense of the people, then create an atmosphere that is willing to listen, remove immunity, and quietly express the desire to express ourselves into the hearts of the customers, then melt in the hearts of the customers, pform the customers' resistance and hesitation into their own desires, wake up and clean their needs.

Skill, not out of thin air, exaggeration, and straw as gold.

It is not the two hosts of a man and a woman in the TV shopping who are hoarding the "world's only gold leaf fall" hoarsely. "All hands can touch the place is 99 full gold", "can be called" the king of gold "!

Sales, first established in the customer to sales staff,

On the basis of this, customers need to have a deep understanding of enterprises, products and you.

It is impossible for the customer to be unguarded. Although you are a good person, not everyone else is a good person. The breakthroughs in the guard are not to cut the axe, but to use the way that customers can accept and accept. It arouses him to understand the interest of listening, ignites the identification of the customer's heart, enlarges it and spreads it to the brain to make a judgement: you are right, reasonable and true.

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Guide buyers need to do the following:

1. learn to smile.

Smile can convey sincerity and charming smile is practiced for a long time.

2. learn to praise customers.

A compliment may keep a customer, which may lead to a sale or change the bad mood of a customer.

3., pay attention to etiquette.

Etiquette is respect for customers, customers choose those who can make them happy.

4. pay attention to image.

In the presence of professional image, the buyer can not only improve the working atmosphere, but also gain the trust of the customers.

The so-called professional image is to guide the buyer's clothing, posture, mental state, personal hygiene and other appearance, can give customers a good feeling.

5. listen to the customers.

One of the common faults of a salesperson who is not experienced is that he always talks about customers until they are bored.

Listening carefully to customers' opinions is one of the most important ways to establish trust relationship with customers.

Customers respect those guides who can listen carefully to their opinions.