Effective Communication: Environment Change, We Can Not Panic.

Dialogue respondents answer Accident on the spot There must be many aspects of self-cultivation. It is necessary to observe sharp, respond quickly, not to panic, calm and calm, and to judge accurately and appropriately. Specific to every accident, the way and method should be changed at random.

If there is a gap between the two sides in the dialogue, a few people will make trouble when they ask questions. At this time, questions and answers should not be opened. Questioner To antagonism or to force people to teach, or to teach a person with a wise man's tone, will cause the opposition and conflict of the other. The effective method is drizzle silently, from shallow to deep, slowly enlighten, gradually reveal their own views, and finally make the answer question acceptable to the other side.

Again as dialogue There are always some people who deliberately make some noises or sob. The reason is: there are some problems in the dialogues, or some of the listeners create confusion by prejudice. For the former, the answer question should be corrected and adjusted in time to quell the storm. For the latter, there is no need to panic.

There are still questions and criticisms in the process of answering questions, which are often different from facts. In the face of this situation, in most cases, the answer question should choose not to ignore or explain, let others see the default, and not to be angry and to talk back, so that the dialogue becomes a question and quarrel.

Hugo, a famous writer, said, "the most spacious thing in the world is the sea. The sky is wider than the sea, and the broader mind is the human mind." A dialogue leader, especially a leader who wishes to have dialogue with the masses, should be open-minded. This can not only see its shortcomings and shortcomings from various criticisms, but also keep the dialogue in a harmonious atmosphere and guarantee the good results of answering questions.

Another important thing to note is that leaders sometimes have to answer questions and speak wrong in conversation. The so-called "wise people worry about each other, there must be a loss". The occurrence of such errors will also cause some ridicule or sob at the scene of the dialogue. In the face of this situation, we must not be afraid to panic, or to avoid mistakes, or to be opinionated.

It is wise to rectify the mistake in the case of carelessness, which will not affect the face, and will not affect the effect of dialogue. For the problem of unclear situation and theoretical incomprehension, it is not necessary to "make it clear with its dizzy," and even to "fool the audience". In short, unidentified is unknown, do not understand is do not understand. Dare to admit mistakes is the best choice.