Adidas Avoids "Three Packs"

The agreed reply period has exceeded the Adidas's "Three Guarantees" pledge.

Reporters yesterday learned from the municipal consumer protection committee, last week, the Consumer Protection Committee met Adidas Shanghai branch customer service representatives, the other side promised to give a definite answer within a week, but the deadline has passed, the reply has not been seen yet.

Last Tuesday, when the municipal consumer protection committee formally met with Adidas Shanghai branch, the customer service representatives of the company could not answer the two questions of the municipal consumer protection committee: first, is Adidas's "Three Guarantees" commitment referring to the national standards or the internal regulations of the company?

Two, what is the specific terms of Adidas's "Three Guarantees" commitment to consumers?

(see newspaper April 9th, "consumer anger refers to Adidas" three packages "hard to cash) reports, for these questions, Adidas promised to reply within a week, but as of 17:30 last night, the city Consumer Protection Committee has not yet received a clear answer from Adidas.

In an interview with the responsible person of the municipal consumer protection committee, the municipal consumer protection committee will meet with Adidas's China headquarters on Adidas's "three package" issue in order to protect the legitimate rights and interests of Chinese consumers. It is hoped that this well-known multinational company will face up to the problems reflected by Chinese consumers.

Reporters learned from the parties concerned that the municipal consumer protection committee has received more than ten consumer complaints about Adidas's "Three Guarantees".