Etiquette For Office Staff (2)

(two)

1. self introduction

Self introduction has four important points to note.

(1) it is advisable to send a business card first and then introduce it.

In this way, titles and duties need not be mentioned, just repeating the names to avoid misreading.

(2) self introduction time should be brief, the shorter the better, straightforward, and not suitable for repeated pages.

It usually ends within half a clock.

(3) the content should be comprehensive.

The content should contain four elements: unit, Department, duty and name.

Formal occasions require complete introduction.

(4) if the title of a unit or department is longer, the full name must be used for the first time, and the abbreviation can be changed only second times.

In international communication, the abbreviation should be abbreviated by letters, and the full name should also be used in the first introduction, so as to avoid ambiguity.

Two

It is more important for people to introduce people, such as social practice.

There are usually three kinds of people in public relations.

(1) professional counterparts.

Professionals invite experts and professors to give lectures. This professional is obliged to give an introduction between experts and professors and leaders of this unit.

(2) tolerance propriety personnel are specially responsible for reception.

(3) if there is a distinguished guest, we should talk about identity equivalence in etiquette, and introduce the most responsible person in the presence.

(three) use of business cards

One

The following three are not allowed to make business cards.

(1) business cards are not altered at will.

If there is any change in phone number and address, it cannot be rewritten.

In official contacts, business cards, such as faces, can not be altered at will, otherwise they will be laughed at.

(2) do not provide private home telephone.

Especially in foreign etiquette, we should pay attention to protecting personal privacy, and educated and identities are not easy to ask for private phone calls from others.

(3) the production of business cards generally does not provide more than two titles.

"Wen Dao has successively, and he specializes in his profession."

If there are too many titles on a business card, it will be disheartedly minded, not dedicated or exaggerated.

So some people with multiple identities can make several business cards, using different business cards when facing different contacts and emphasizing their different identities.

2. asking for business cards

Try not to ask for a business card, because the card exchange has a fastidious and low status person who first gives the card to a person of high status, so if he asks for his name card, he will lose his status immediately.

Even if you ask for a business card, you'd better not take a straightforward expression.

The right exchange of business cards has the following:

(1) exchange method.

This is the most commonly used method.

"We will take it, Matsu Yono."

First pass your business card to the other person, and the other person will return one card anyway.

(2) be aggressive.

When you have a big gap with the other party, you may as well resort to a fierce approach.

"I wonder if I could have the privilege of exchanging business cards with you?" "I want to ask you later."

The other party will exchange for courtesy.

(3) suggestive method.

"I'm very glad to know you. I don't know how to contact you later."

3. accept business cards

(1) accept your business card and return it to your partner.

Some staff members do not have business cards, especially clerks who work in the office. In more formal occasions, even if they are not generally speaking, they can use euphemistic expressions such as no or no use.

(2) you must look at your business card.

This is very important, not only to understand the exact identity of the other person, but also to respect and be friendly to each other.